Smart Teddy — digital as the main sales channel

About the project

Smart Teddy is an IT startup producing an educational children’s toy controlled via a mobile app. Before working with us, the main channel was retail and outbound sales. The task was to scale digital sales without expanding the marketing team.

The task

  • Make digital the main sales channel
  • Reduce dependency on shelf placement in retail
  • Find scalable advertising channels for a D2C product

What we did

  • Ran audience research — parents aged 28–40 with kids aged 1–5
  • Reframed product communication: from “smart toy” to “parent’s helper”
  • Launched Meta Ads, Google Ads, TikTok with different creatives per segment
  • Set up email flows for nurturing and reactivation
  • Implemented an analytics stack with attribution from ad to sale

Result

  • 51% revenue growth year over year
  • Digital became the main channel (previously — third by volume)
  • CAC reduced 1.8x through proper segmentation and creative rotation